FAQ
Q: Can I have my logo printed on the displays?
A: Sure, all of our cardboard displays are customized.
Q: Can I get a sample before order?
A: Yes, you can get a sample before order, we will send you photos or video, if you want to check it with your product, we can deliver it to your office.
Q:What do I need to send you for making a prototype?
A: We will send you the template of the display design , you just need to lay down your graphics on the template, and send us in AI or PDF format. Please kindly note that all the artwork file needs to be editable, images need to be 300dpi in high resolution.
Q: How long will I get the sample we need?
A: Blank white sample is for 1-2 days, printing sample is for 2-3 days.
Q: How to proceed an display order?
A: Quote — prototype — prototype/sample confirmed —deposit payment — production — Inspection — QC report — finished photos — balance received — Arrange shipment You could provide us the display item image with sizes/dimensions, your product weight information, display printing areas, quantity, then we can provide you quotation. If you are not sure about the display design, we could make suggestions and solution based on your product information.
Q: How long to get the quote?
A: Send within 24 hours after the design, size and quantity are confirmed.
Q:How do you ship the goods and how long does it take arrive?
A:For sample and small quantities we usually ship by Fedex, DHL, EMS and TNT, it usually takes 3-5 work days to arrive. For large quantities, we usually ship by sea, normally take 18-30days, depend on the which destination ports.
Q: Can you help container loading for consolidation
A: Yes, we can also help make loading plans.
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